Gaming should be a form of entertainment, not an emotional trap. 30ok always wants you to play with a clear head, within your budget, and with enjoyment.
Read the guide below to improve your score.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be increased for 24 hours — that built-in delay is your strongest safeguard.
Decide how many hours you'll play before you start. Once that time is up, 30ok will automatically remind you or end the session.
If you are feeling frustrated or on a losing streak, take a break. Setting a cooldown period of 24 hours to 7 days will prevent you from logging in during that time.
If needed, suspend your account for a set period or permanently. During self-exclusion, no promotional or bonus emails will be sent to you.
Opening an account at 30ok requires age verification via a national ID or passport. Anyone under 18 cannot register under any circumstances.
If you're experiencing any issues with gaming, contact our support team at any time. We don't judge — we just help.
Responsible Gaming Means gaming in a way that stays enjoyable without negatively affecting your life, family, or finances. 30okWhile you play at , we always want you to stay aware — how much time you're spending, how much money you're putting in, and how you're feeling.
Online gaming is entertainment — just like watching a film or playing cricket. The problem starts when it shifts from a habit into an addiction. Responsible Gaming Makes sure gaming always stays in your control — not the other way around.
In Bangladesh, most people now play on mobile. That is why 30ok Has built safety tools specifically with mobile users in mind — so you can manage your limits from anywhere.
Keep in mind: Don't plan on making money from gaming. Treat it as the cost of entertainment — only bet what you can afford to lose.
Gaming problems usually creep up gradually. Many people don't realize when entertainment has turned into addiction. Watch out for these signs:
You are spending money meant for essential expenses on gaming, or borrowing to play.
Hours slip by while you keep saying "just one more."
After a loss, you cannot control your anger, frustration, or distress.
You are playing just to win back what you lost — that is a dangerous cycle.
Hiding how much you're playing or spending from family or friends.
Gaming feels more important than work, studies, or family.
If two or more of these signs apply to you, take a gaming break right now and reach out to our support team.
30okat Responsible Gaming Follow these simple guidelines to stay on track. They are not hard to follow — just a little mindfulness goes a long way.
Before you start, decide the maximum amount in BDT you'll spend today. Stop immediately once you hit that limit.
Set a timer on your phone when you play. When it goes off — win or lose — the session is over.
Doubling your bet immediately after a loss is one of the most harmful habits you can develop. Come back the next day with a clear head.
If your Mobile Banking or Nagad balance runs out, stop playing. Borrowing to play never pays off.
Let someone you trust know that you play. Keeping it hidden only makes problems worse.
Playing out of anger, frustration, or loneliness leads to poor decisions. Get your head straight first.
30ok Log in to the platform and set your limits directly. Any limit you set takes effect immediately, but increasing a limit requires a 24-hour waiting period.
| Limit type | How It Works | Effective From | Status |
|---|---|---|---|
| Daily Deposit Limit | Maximum daily deposit limit in BDT | Instant | Active |
| Weekly Deposit Limit | Maximum total deposit limit over 7 days | Instant | Active |
| Session Time Limit | Maximum hours you can play in one session | Instant | Active |
| Cooldown Period | Account break from 24 hours to 7 days | Instant | Optional |
| Self-Exclusion | Account suspension from 1 month up to permanent closure | Instant | Final |
| Loss Limit | Play is blocked once you reach your set loss limit | Instant | Active |
When you request a limit increase, the 30ok team reviews it and approves it after 24 hours. Limits cannot be raised instantly — this is an intentional safeguard.
Go through the questions below and answer honestly. If you answer "Yes" to more than 3, it's time to reassess your gaming habits.
Have you ever spent more than your set budget on gaming and felt regret afterward?
After a loss, have you ever thought "just a little more and I will get it all back" — and kept going because of that?
Have family or friends ever expressed concern about your gaming?
Have you ever prioritized gaming over work, studies, or sleep?
Do you find it hard to stop gaming, even when you want to?
Are gaming-related financial problems affecting your daily life?
Do you feel restless, irritable, or uneasy when you can't play?
0–2 Yes answers: You're in good shape. Keep that awareness going.
3–4 Yes: Time to be careful. Set gaming limits and take a break.
5+ Yes: Apply for self-exclusion and speak with our support team.
You don't have to face a gaming problem alone. 30ok Is always here for you. Professional support resources are also available.
Click the chat button at the bottom right of the platform. We respond 24 hours a day.
[email protected] — Expect a detailed reply within 24 hours.
Pause or close your account anytime directly from Account Settings.
If you suspect a family member may have a gaming problem, let us know — we are here to help.
If you need mental health support, reach out to a local counselling service or the National Mental Health Helpline in Bangladesh.
Play responsibly at 30ok. Set your own limits across Live Casino, Sports Betting, fish games — and everything in between.